Identify the priority audiences and what each should be able to do: understand a service, request a quote, buy a product, access support or verify credibility. These actions guide navigation, content and measurement.
Audit content earlyCollect existing pages, documents, images, legal text and product data before design begins. Assign an owner for every item and decide what should be rewritten, migrated, archived or created.
Confirm integrationsDocument forms, email delivery, analytics, payments, customer accounts, CRM, domain services and third-party tools. Define which system is the source of truth and how failures will be handled.
Set acceptance criteriaAgree on supported devices, accessibility, performance, security, SEO, redirects and functional test scenarios. Review representative content rather than approving empty templates that may fail with real data.
Plan launch and ownershipA website needs backups, monitoring, editorial permissions and a rollback path. Viewertech combines design and operational planning so the launch creates a maintainable service rather than a one-time visual deliverable.
Talk to ViewertechFor practical guidance tailored to your organisation, contact the Viewertech team.